Determine the needs of end users of technical documentation.
Work with technical staff to make products easier to use and thus need fewer instructions.
Organize and write supporting documents for products.
Develop comprehensive documentation that meets organizational standards.
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for successocuments as new issues arise.
Create, maintain and update manuals, procedures, specifications and other documents.
Create, maintain and update installation instructions, training material and other technical documents.
Design and establish style guidelines and standards for texts and illustrations to meet business needs.
Create, compile and deliver software developmental documentation packages.
Review, revise, modify or edit documents prepared by others.
Compile, organize and write online help files to support end-users.
Bachelor’s degree in relevant technical field.
2-4 years’ industry experience as an effective technical writer.
Proven ability to quickly learn and understand complex topics.
Previous experience writing documentation and procedural materials for multiple audiences.
Superior written and verbal communication skills, with a keen eye for detail.
Proven working experience in technical writing of software documentation.
Ability to deliver high quality documentation paying attention to detail.
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
Excellent written skills in English and Indonesia.
Strong working knowledge of Microsoft Office.
Basic familiarity with the SDLC and software development.
University degree in Computer Science, Engineering or equivalent preferred.